Homeowners
Thank you for considering Timber Build for your architectural needs. We're committed to providing you with quality products and outstanding customer service. Your satisfaction is our highest priority, regardless of whether you're a new or returning customer. Below, we've outlined how we can serve you.
Learning About Options
Timber Build manufactures more than 5,500 SKU options from over 500 products across 12 different categories. If you require help navigating through these products, please do not hesitate to contact us.
- View the Specification Sheet on the detail product page to ensure sizing and overall proportion will work for your project.
- View the 3D Model in the description section of the product page to see every possible detail.
- Product Specification
- Products Options
- Shipping and Returns Policy
Can't find what you are looking for? We Do Custom Work! Since we do all our manufacturing in-house, we have endless flexibility regarding custom orders.
- You can choose from 20 types of Wood Types
- You can request to change any measurement on our standard products
- We are able to work with either your blueprint or a hand-sketch that you provide
- You can collaborate with our custom team to design a tailored product for your project
Payments Options
- Visa, Master, AmEx, Discaver
- Apple Pay, Google Pay, PayPal
- PayPal Later - Offers flexible payment options, allowing you to make purchases now and pay over time. Service Pay in 4 splits costs into four interest-free payments and other installment plans that may carry interest. The services offered by Timber Build are separate from any contractual agreement you have with PayPal. Your contract is exclusively with PayPal.
- 50/50 Split Payment - On orders over $4000.00 if requested. We will charge 50% when we take the order, and 50% is due before the order is shipped out.
Installing and Finishing
Many homeowners work on DIY projects and prefer to install our product themselves. If you are planning to install and finish our product and have any doubts or uncertainties, please Contact Us , and we will guide you on the best practices for installing and applying finish on our product based on your specific application.
Working with Others
If you're collaborating with a builder or contractor, please tell them about us. We can communicate with your trusted builder and ensure a smooth process for all parties involved. Over the years, we've worked with thousands of professionals, and we would love to connect with your project manager.
Why Partner with Us
Our previous customers have left reviews. Click here to review them and see nine great reasons: Why Buy from Us?. We are confident you will be satisfied with our quality products and exceptional customer service and hopefully come back to our shop if you need another architectural product.
